(1) lf your seat can be replaced with someone on the waiting list or a new applicant, tuition fee minus $25 registration fee will be refunded. Otherwise, only 50% will be refunded. (2) Sliding scale: Fees are fully refundable (minus $25 registration fee) if requested by May 15th. 50% is refundable if requested between May 16th - May 31st.  No refunds starting June 1st. (3)a For new member: ONLY the first month (4 sessions) is considered to be trial period.  If you decide to renew after that, you must commit to the rest of the term, i.e. additional 2 months tuition.  (3)b For returning member: Enrollment fee of $25 is NON-REFUNDABLE in any circumstances. (3)c For all: All renewal MUST BE trimester-based. There is no refund after class starts, unless it is due to some unavoidable cases, such as moving household, and or serious illness. May submit the sum for the trimester or monthly recurring payment by: credit card charge.  OR Check payment. By choosing this method, you will commit to send in the monthly outstanding payment at the 3rd session of the current period (3 periods in one trimester).  Otherwise, a reminder notice will be sent out and there will be additional $3.50 administrative charge for each reminder.  No refund will be provided within the 2 weeks prior to the start date of the class. If you withdraw 4 weeks before the start date of the class, tuition minus $25 enrollment fee will be refunded. All first time enrollment will need to submit $25, unless the student has attended in our other workshops. (4) No refund once the date has been confirmed. "Confirmed" means applicant has already sent in payment to secure a time slot. However, it can be rescheduled. (5) "No Show" may result no future enrollment to Storming Robots program will be accepted if no explanation received from parents within 72 hours. Rescheduling MUST be arranged 2 days before the class, unless if is due to inclement weather. You can reschedule for 3 times only.  No refund afterwards.   You must notify us withdrawal within 2 days prior to the registered session. If not, you will still be responsible for the full tuition, and no rescheduling is allowed. The following policies apply to all programs: In any event when cancellation is due to the applicant's medical reason: If withdrawal takes place before or within the first half of the course, pro-rated refund minus $25 registration fee will apply. A doctor's letter will be required for verification. If withdrawal takes place within the second half of the course, no refund will apply. Absolutely NO refund and NO rescheduling for "No show". "No Show" means you do not demonstrate any effort to inform us until the day of the program. Staff is not permitted to dispense medications.  Arrangements MUST be made accordingly before the beginning of your registered session.   Installment payment plan for Homeschool classes Installment payment plan only applies only to Homeschool day programs. Important:  This installment payment plan is designed to help parents to spread out the cost of the tuition, but not to waive the responsibility of final full payment.   Payment must be made at the end of the each installment period, not afterward.  Our payment and refund policies still applies.

Makeup class policy Only apply to roboclub All our classes are run in structural format, so make up sessions are not desirable. However, we shall try our best to accommodate you if you experience sickness, or other serious scheduling issue. While our student body grows rapidly, please help us to keep our scheduling under control so that we can maximum the quality of classes, a well as keep cost to you down. The following policies will be enforced starting Fall of 2008: Missed sessions will be made up only if the instructor thinks a make-up session for the student will be productive. During make-up sessions, students must be able to work independently.  No makeup session can be carried over to the next term. Missed classes cannot be redeemed. There is absolutely no walk-in to a session which you did not sign up for.  Each member may make up their missed session maximum 4 times within a trimester.  All make up sessions must take place either one week before or after the missed session. Makeup sessions can only take place in one of the existing sessions. No schedule shifting.  For example, you cannot come in 30 minutes earlier because you wish to leave class 30 minutes earlier. General Any Child of unsuitable age for a class (such as: infants, toddlers, or younger siblings) will not be permitted in computer labs. They MUST be under their own parent's/guardian's supervision at all times while they are at the center. The center is not responsible for lost or stolen personal property.