(1) lf your seat can be replaced with someone on the waiting list or a new applicant, tuition fee minus $25 registration fee will be refunded. Otherwise, only 50% will be refunded if it is one month prior to the class date. No refund within 7 days prior to the class date.  (2) Sliding scale for Summer Workshops: Schedule of Payment and Refund Deadlines Withdrawal Refund : minus $50 non-refundable administrative cost if you have chosen any recurring CC payments method. OR minus $25 non-refundable administrative cost for any other payment method. Prior to May 15th, '10 100 % minus administrative cost May 15th-31st, '10 50 % minus administrative cost After May 31st, '10 No Refund   Exceptions:  "unforeseeable" medical reason. Letter of verification from your child's doctor is required.       Important Note: If a participant repeatedly violates the code of conduct or commits serious disciplinary offenses, participation will be terminated at the administration’s discretion without refund. Most of our modules were filled between March and May.  All of staff assignment and classes preparation work has been completed according to registration by May.  This refund policy is put in place in order to conduct proper coordination of staff and classes management, as well as being fair to those who may have been declined as a result of full enrollment.   (3)a For new member: ONLY the first month (4 sessions) is considered to be trial period.  If you decide to renew after that, you must commit to the rest of the term, i.e. additional 2 months tuition.  Enrollment fee of $25 is NON-REFUNDABLE in any circumstances. (3)b Cancellation/Late Payment policy for both new and returning: All renewal MUST BE trimester-based. All cancellation MUST BE communicated to us at least 5 days before the class starts. Otherwise, you be subject to $50 administrative cost. Please note that labs, staffs are assigned by terms.  In order to keep cost to parents down, and keep the students/lab/staffs assignment manageable.  There is absolutely no refund for the term once a term starts; unless  it is due to some unavoidable cases, such as moving household, and or serious illness. "No show" does not negate your obligation of payment. May submit the sum for the trimester by either Credit Card or Check. For Monthly Recurring Payment, it must be submit using a Credit Card Payment method. No check method will be accepted. Tuition should be submitted before the beginning of a term.  If it is late, one reminder email will be sent out. All late payment 2 weeks into a term will be subject to $3.50 monthly charge thereafter. (4)- BP: No refund once the date has been confirmed. "Confirmed" means applicant has already sent in payment to secure a time slot. Unless it is due to unforeseen situation, reschule is ONLY allowed at least 3 weeks before the orginal scheduled date.  (5) -Independent Workshop "No Show" may result no future enrollment to Storming Robots program will be accepted if no explanation received from parents within 72 hours. Rescheduling MUST be arranged 2 days before the class, unless if is due to inclement weather. You can reschedule for 3 times only.  No refund afterwards.   You must notify us withdrawal within 2 days prior to the registered session. If not, you will still be responsible for the full tuition, and no rescheduling is allowed. The following policies apply to all programs: In any event when cancellation is due to the applicant's unforeseeable medical reason: If withdrawal takes place before or within the first half of the course, pro-rated refund minus $25 registration fee will apply. A doctor's letter will be required for verification. If withdrawal takes place within the second half of the course, no refund will apply. Absolutely NO refund and NO rescheduling for "No show". "No Show" means you do not demonstrate any effort to inform us until the day of the program. Staff is not permitted to administer medications.  Arrangements MUST be made accordingly before the beginning of your registered session.

Makeup class policy Only apply to roboclub. No makeup sessions for any other workshops. All our classes are run in structural format in a group environment,  makeup sessions are highly discouraged.   This not only disrupts the class's progress, but also raises scheduling issues for staffing and administration. While we try our best to accommodate your scheduling without raising tuition to everyone, we need to minimize disruption to class progress.   In order to maintain the quality of the program, we have to put in restriction on makeup sessions. The following policies will be enforced starting Spring of 2008: For Grade 2 to 3: No makeup. For Grade 4+: ONLY IF the instructor thinks a make-up session for the student will be productive. During make-up sessions, students must be able to work independently with no assistance from instructor.  No makeup session can be carried over to the next term. Instructor must be consulted about possibility of a makeup. Each member may make up their missed session maximum 2 times within a trimester.  Missed classes cannot be redeemed. There is absolutely no walk-in to a session which you did not sign up for.  All make up sessions must take place either one week before or after the missed session. Makeup sessions can only take place in one of the existing sessions. No schedule shifting.  For example, you cannot come in 30 minutes earlier because you wish to leave class 30 minutes earlier.  Refer-A-Friend Appreciation gift Eligibility Your friend: has never attended Storming Robots' programs; is not sibling; must have committed to at least one full program/workshop with full payment. must inform us about the referral at registration, no exception. ** Referee will be contacted for verification. General Any Child of unsuitable age for a class (such as: infants, toddlers, or younger siblings) will not be permitted in computer labs. They MUST be under their own parent's/guardian's supervision at all times while they are at the center. The center is not responsible for lost or stolen personal property.

 

Food Allergies Preventive Guidelines For areas where food is consumed, hand washing, no food sharing, and the routine cleaning of surfaces where food is prepared and consumed to avoid cross contamination are practices that students and school staff need to learn and use. All students must NOT bring food/drink into the lab.  Everyone MUST wash their hands after restroom visit and food break.  Should NOT always count on only hand sanitizer. Wash your hands! If applicable, the epinjection/autoinjector needs to be accessible for quick access within several minutes of a reaction and kept in a secure but unlocked location.